Accessibility Statement

Accessibility Statement for Steps New York

Steps New York is committed to ensuring digital accessibility for all users, including people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Our Commitment

We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which define how to make web content more accessible to people with a wide range of disabilities.
Our website is regularly tested using both automated tools and manual checks to maintain accessibility and usability for all visitors.

Continuous Improvement

Accessibility is an ongoing process. We perform audits and updates whenever new features, collections, or design changes are released.
During brief update periods, certain pages or functions may temporarily show reduced accessibility, but our team works promptly to restore full compliance.

Feedback and Assistance

If you experience any difficulty using our website, please contact us so that we can assist and resolve the issue quickly.
You can reach us by:

📧 Email: stepsny@gmail.com
📞 Phone: (305)577-0973  (Mon–Fri, 10 AM–5 PM EST)

When contacting us, please include:

  • The web page URL you were trying to access

  • The nature of the issue

  • The assistive technology or browser you were using

We typically respond within 2 business days.

Technical Measures

To support accessibility, Steps New York:

  • Uses semantic HTML and ARIA roles for structure

  • Ensures sufficient color contrast for text and backgrounds

  • Provides alt text for all meaningful images

  • Enables full keyboard navigation

  • Tests compatibility with screen readers and major browsers