Steps New York Loyalty Program Terms of Use

Welcome to the Steps New York Loyalty Program! By participating in the Steps New York Loyalty Program (“Program”), you agree to the following terms and conditions (“Terms”). Please read these Terms carefully before participating in the Program.

  1. Membership Eligibility
  2. The Program is open to individuals who are at least 18 years old and have a valid email address.
  3. Employees of Steps New York and their immediate family members are not eligible to participate in the Program.
  4. Enrollment
  5. To enroll in the Program, you must complete the registration process online or in-store.
  6. By enrolling, you agree to provide accurate and current information and to update your information as necessary.
  7. Earning Points
  8. Members will earn points for qualifying purchases made at Steps New York stores or online at www.stepsnewyork.com. Points for online store and stores are calculated separately for online store and physical stores. Points for online store can only be used for online purchases and points for physical stores can only be used at the physical store purchases.
  9. Points will be awarded based on the amount spent on eligible purchases, excluding taxes, shipping, and handling fees.
  • Points may also be earned through special promotions and offers.
  1. Redeeming Points
  2. Points can be redeemed for rewards, discounts, or other benefits as specified by Steps New York. Online points must be redeemed online and store points must be redeemed in store.
  3. The redemption of points is subject to availability and may be subject to additional terms and conditions.
  • Points have no cash value and cannot be exchanged for cash or purchase gift cards.
  1. Account Activity
  2. Points will be credited to your account within a reasonable period after a qualifying purchase.
  3. Points earned are non-transferable and can only be used by the account holder.
  • Points may expire if not used within a specified period, as determined by Steps New York.
  1. Termination and Modification
  2. Steps New York reserves the right to terminate or modify the Program, these Terms, or any part thereof at any time, with or without notice.
  3. In the event of termination, any unused points will be forfeited.
  4. Privacy
  5. Personal information collected in connection with the Program will be used in accordance with Steps New York’s Privacy Policy. We will not share your information with anyone.
  6. By participating in the Program, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy.
  7. General Conditions
  8. Steps New York reserves the right to disqualify any member from the Program if any fraudulent activity is suspected or if these Terms are violated.
  9. These Terms are governed by the laws of the state in which Steps New York is headquartered, without regard to its conflict of laws principles.
  • Any disputes arising from or relating to the Program or these Terms will be resolved through binding arbitration, in accordance with the rules of the American Arbitration Association.
  1. Contact Information

For questions or concerns regarding the Program, please contact Steps New York Customer Service at contact@stepsnewyork.com.

By enrolling in the Steps New York Loyalty Program, you acknowledge that you have read, understood, and agree to be bound by these Terms.