Terms of Use
Last updated: November 11, 2026
These Terms of Service ("Terms") apply to your use of stepsnewyork.com (the "Site") and any purchase you make on it. The Site is operated by Steps Clothing Inc. ("Steps New York," "we," "us"). By using the Site or placing an order, you agree to these Terms, our Privacy Policy, and the policies linked below.
1. Eligibility and accounts
You must be at least 18 years old, or use the Site with a parent or guardian's involvement. You are responsible for keeping your account login private and for activity in your account.
2. Products, pricing and availability
- We try to show products, colors and sizes accurately. Colors may look different on different screens.
- Some of our marketing images use AI-generated models. Products shown on AI-generated models are real items we sell.
- Prices and availability can change without notice. Online prices, promotions and inventory may differ from our stores.
- If a product is listed at an incorrect price or with incorrect information, we may cancel the order and refund you, even after it is placed.
- We may limit quantities and refuse or cancel any order, including orders that appear fraudulent or are placed by resellers.
3. Orders and payment
Your order is an offer to buy. It is accepted when we ship it. Payment is charged when you place your order. Sales tax is calculated at checkout based on the shipping address.
4. Promotions and discount codes
- Only one discount code can be used per order unless the offer says otherwise.
- Discount codes cannot be applied to past purchases, gift cards, or Final Sale and Specials items, unless the offer says so.
- Discount codes have no cash value and may be withdrawn at any time.
5. Shipping, returns and gift cards
Shipping and returns are governed by our Shipping Policy and Return Policy, which are part of these Terms. Gift cards bought on the Site can be used online only and are not valid in our stores. Gift cards have no cash value and cannot be redeemed for cash except where required by law.
6. Text messages
If you sign up for our texts, you agree to receive recurring automated marketing messages at the number you provide. Consent is not a condition of purchase. Message frequency varies, and message and data rates may apply. Reply STOP to unsubscribe or HELP for help.
7. Site content
All content on the Site, including images, text, logos and designs, belongs to Steps New York or its licensors. You may not copy, reproduce or use it for commercial purposes without our written permission.
8. Reviews and submissions
If you send us reviews, photos, comments or ideas, you give us permission to use them without payment. Do not submit anything unlawful, offensive or that you do not have the right to share.
9. Prohibited use
You may not use the Site to break the law, interfere with its security or operation, scrape or copy it with automated tools, or buy products for resale without our permission.
10. Third-party links
Links to other websites or apps are provided for convenience. We are not responsible for their content or practices.
11. Disclaimers and limitation of liability
The Site is provided "as is." To the fullest extent allowed by law, we are not liable for indirect, incidental or consequential damages, and our total liability for any claim is limited to the amount you paid for the product involved.
12. Disputes
These Terms are governed by the laws of the State of Florida. Please contact us first so we can try to resolve any issue. Any dispute that cannot be resolved informally will be handled in the state or federal courts located in Miami-Dade County, Florida.
13. Accessibility
We aim to meet WCAG 2.1 Level AA. If you have trouble using the Site, see our Accessibility Statement or contact us.
14. Changes to these Terms
We may update these Terms. Changes apply from the "Last updated" date. Orders already placed follow the Terms in effect at the time of the order.
15. Contact
Steps Clothing Inc.
1455 NW 107th Avenue #380
Doral, FL 33172
Email: shoponline@stepsny.com